Privacy Policy
Data Controller
GRIPTA — 38 Avenue du Martelet, 95800 Cergy, France — rayanben9586@gmail.com
Data Collected
When placing an order: last name, first name, postal address, email address, phone number, order history. Banking data is neither collected nor stored by us: it is processed directly by our payment provider.
When browsing: pages viewed, products seen, source of arrival on the site, device type. This data is collected via cookies and audience measurement and advertising tools.
Purposes
- Process and ship orders (legal basis: contract execution)
- Respond to customer service requests (legitimate interest)
- Measure website audience and the effectiveness of advertising campaigns (consent)
- Comply with accounting and tax obligations (legal obligation)
Recipients
- Shopify — store hosting and order processing
- Shopify Payments / PayPal — payment processing
- Meta (Facebook, Instagram) — advertising measurement and delivery, via the pixel and Conversions API
- Google — audience measurement and advertising delivery
- Carrier — package delivery
Retention Period
Order data: 10 years (accounting obligation). Browsing data: maximum 13 months. Prospecting data: 3 years after the last contact.
Your Rights
You have a right to access, rectify, erase, limit, object to, and portability of your data (Articles 15 to 22 of the GDPR). To exercise these rights, please write to rayanben9586@gmail.com. You can also file a complaint with the CNIL (www.cnil.fr).
Cookies
Cookies strictly necessary for the operation of the site (cart, session) are placed without consent. Audience measurement and advertising cookies are only placed after your consent, collected via the banner displayed upon your arrival. You can change your choice at any time from this banner.